1Information We Collect
HandyBrowsers is registered at A 90 UGF, Chander Vihar Nilothi Extension, West Delhi, Delhi - 110041, India. This policy is written to comply with India's Digital Personal Data Protection Act, 2023 (DPDP Act). [REVIEW: confirm GDPR applicability and required clauses if serving EU/UK users]
We collect information you provide directly to us and information generated by your use of our services:
Account Information
Name, email address, and payment information when you create an account or purchase a subscription.
Usage Data
App version, device ID, activation key, browser session counts, bandwidth usage, and sync timestamps for operating the service.
Technical Data
IP address, browser type, operating system, and request logs for security and troubleshooting purposes.
Communications
Messages, support tickets, and feedback you send to us through our contact channels.
2How We Use Your Data
Our legal basis for processing is your consent (given at signup and via cookie preferences), performance of our contract with you (delivering the Service you subscribed to), and our legitimate interest in securing and improving the Service.
- Provide, maintain, and improve HandyBrowsers services
- Process transactions and send related information, including purchase confirmations and invoices
- Validate activation keys and enforce subscription limits
- Monitor bandwidth usage and calculate plan quotas
- Send technical notices, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities to improve the service
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations
3Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
4Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your experience. We use:
You can control cookie settings through your browser. Note that disabling essential cookies may impact service functionality.
5Data Retention
We retain your information for as long as your account is active or as needed to provide services:
Account Data
Until account deletion + 30 days
Browser Session Data
90 days after last sync
Bandwidth Logs
12 months
Support Tickets
3 years
Billing Records
7 years (legal requirement)
Server Logs
30 days rolling window
6Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Request a copy of your personal data
Correct inaccurate or incomplete data
Request deletion of your personal data
Restrict how we process your data
Receive your data in a portable format
Object to processing of your data
To exercise any of these rights, contact us at privacy@handybrowsers.com. We will respond within 30 days.
Cross-Border Data Transfers: Our servers and service providers may be located outside your country of residence. Where we transfer personal data internationally, we rely on the service provider agreements and safeguards required under the DPDP Act. [REVIEW: confirm data-transfer mechanism and hosting locations with counsel]
7Security
We implement industry-standard security measures to protect your information:
- TLS/HTTPS encryption for all data in transit
- AES-256 encryption for sensitive data at rest
- Regular security audits and penetration testing
- Access controls and principle of least privilege
- MongoDB Atlas encrypted cloud storage with automated backups
- Rate limiting and DDoS protection via Nginx
No method of transmission over the internet is 100% secure. If you discover a security vulnerability, please report it to security@handybrowsers.com.
8Children's Privacy
HandyBrowsers is not directed to children under the age of 18. We do not knowingly collect personal information from children. If we discover we have collected personal information from a child, we will promptly delete it. If you believe we may have collected information from a child, contact us at privacy@handybrowsers.com.
9Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page with a new “Last Updated” date and, where appropriate, sending you an email notification. Your continued use of HandyBrowsers after the effective date of any changes constitutes acceptance of the updated policy.
10Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Privacy team:
Email: privacy@handybrowsers.com
Support: Contact Page
Registered entity: HandyBrowsers, A 90 UGF, Chander Vihar Nilothi Extension, West Delhi, Delhi - 110041, India
[REVIEW: designate a named Grievance Officer under the DPDP Act and publish their name/contact here]